CDD Computer Lab Refresh Report
Center Name: Cri-Help   Date: 6/26/11
Team Members: Allen, Luciano, Dwigh

Describe your overall impressions of the condition of the lab:
Clean, plenty of room.

Was all of the computer hardware functional (i.e. working mice, keyboards, monitors)?
Yes

How many computers are working/not working in the lab?
All ten are refreshed. Two computers (#1 & #3) need to be “activated”.  To do that, we need Internet access, which was not available.

Did all of the computers have working Ghost Images? Describe any problems encountered:
All but one (#5) had working images.  We had to attach an external DVD drive to copy a new image to the hard drive’s second partition since that machine’s DVD drive would only read CDs, not DVDs. One machine (#6) had to be booted from a floppy.

Were you able to configure all of the computers with Internet access? Explain the process along with any complications:
We didn’t have Internet access from any machine; all the hubs in the room seemed to be functioning.  We need to ask CriHelp’s IT person about this.

Did the Computer Lab have a functional Printer shared over the network?
No.

Did you need any additional equipment or support?
No.

How much time did you spend on the Refresh?
About 1 hour.

Do you have any additional comments or recommendations?   (Include problems such as gaining access to the lab, etc…)?
There was a class still finishing up when we arrived – it was apparently supposed to finish at 10am but ran late about 15 minutes.

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